Rather than focusing on compliance or specialised infrastructure, this workshop explores how small, thoughtful changes across the visitor journey can significantly improve comfort, ease, and usability for a wide range of visitors, while also strengthening your business.
Grounded in Universal Design principles, the session demonstrates how accessible practice benefits everyone: older travellers, families with prams, people with temporary injuries, neurodiverse visitors, and those navigating situational limitations… not just people with permanent disability.
Designed specifically for real-world tourism and hospitality environments, the session is practical, engaging and supportive. Through examples, group activities, guided reflection, and local case studies, participants will leave with a clear understanding of accessibility as good customer experience and smart business practice, along with a personalised action plan they can start implementing immediately.
Workshop locations & dates:
This workshop will be delivered in three locations: Illawarra, Shoalhaven and the Southern Highlands . Duration is four (4) hours.
- Tuesday 10th March | Shellharbour | 1.00pm – 5.00pm | Registration link
- Wednesday 11th March | Nowra | 10.00am – 2.00pm | Registration Link
- Thursday 12th March | Bowral | 9.00am – 1.00pm | Registration Link
Workshop registrations will close on Thursday 5 March at 6.00pm to allow sufficient time for all participants to receive and complete the required pre-work prior to the workshop.
