Spring is a time of renewal, growth, and fresh beginnings – and for businesses, it’s the perfect season to reflect these values in the events they host. Whether you’re planning a product launch, community market, wellness retreat, or networking mixer, ensuring your event is inclusive and accessible is a must.
Over 20% of the NSW population lives with a disability, and many more experiencing temporary or situational access needs, meaning that accessibility should be a core part of any event planning.
Spring events often draw diverse crowds, from families with prams and older adults with mobility devices to people recovering from surgery, and individuals with sensory or mobility needs. By designing your event with accessibility in mind, you comply with legal requirements under NSW law, create a welcoming experience for all attendees, increase attendance and community engagement and attract sponsors and partners who value inclusivity.
The NSW Government’s Toolkit for Accessible and Inclusive Events provides a comprehensive checklist to help businesses create events that are truly inclusive. Here are key areas to focus on:
- Venue Accessibility
- Step-free entry and continuous accessible paths of travel
- Accessible toilets, seating, and breakout spaces
- Clear signage with high contrast and universal symbols
- Transport & Parking
- Accessible public transport options and drop-off zones
- Clearly marked accessible parking near the entrance
- Communication & Information
- Websites and materials that meet WCAG 2.1 AA standards
- Multiple contact options (phone, email, TTY)
- Use of plain English and inclusive language
- Sensory Considerations
- Quiet zones for guests with sensory sensitivities
- Management of lighting, sound, and crowd flow
- Avoid strong smells and provide tactile elements where possible
- Staff & Volunteer Training
- Disability awareness training
- Briefings on accessibility features and emergency procedures
- Understanding of assistance animal protocols
Some important aspects to keep in mind when planning an event with Inclusion in Mind
- Include wide aisles, accessible stalls, and sensory-friendly zones.
- Offer Auslan interpreters, quiet spaces, and mobility-friendly activities.
- Ensure accessible venue layout, clear signage, and inclusive registration options.
- Provide pram-friendly paths, shaded rest areas, and accessible toilets.
Tips for Promoting Accessibility
- Publish an accessibility map on your event website
- Include accessibility features in all promotional materials
- Ask attendees about their access needs during registration
- Share real-time updates on accessibility during the event
Hosting events that are accessible to all helps foster a stronger, more connected community.
For more information on Accessible and Inclusive Events, check out the resources below:
- NSW Toolkit for Accessible and Inclusive Events (PDF)
- NSW Event Starter Guide – Accessibility
- Accessible Events Guide – NSW Government
Click here to view last month’s Events Update.
