Quick tips for managing unexpected change

How to assess impacts, adapt products and processes, manage staff and communicate effectively.

Changing conditions outside your business can impact how visitors plan or book travel to your destination or experience.

Examples include changes to:

  • Fuel prices, which can impact visitor spending behaviour and business costs
  • Road, rail or air access to your business or destination, including unexpected changes to infrastructure or schedules
  • Safety perceptions of your location or experience type, particularly after a public safety incident

Quick Tips for Managing Unexpected Change is a resource designed to help visitor economy businesses navigate exactly these kinds of challenges. It includes links to relevant government support and existing resources. 
For quick tips relating to fires, floods and other natural disasters, please refer to Destination NSW’s Quick Tips for Resilience guides that help visitor economy businesses preparerespond and recover in the event of a natural disaster.

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